Question for Techies: Why Does MLSnet Video Not Work?

By: Laurie | April 25th, 2007

I have a question for any techies out there. (And this is not just a rant — I’d really like an answer.) Why does the MLSnet broadband video not work?

I decided to try to catch the KC-Toronto game tonight. (I figured why not get a bit of my money’s worth, even though they offer next to no Galaxy games.) I tuned in at about 35 minutes. And from 35 minutes up through 75 minutes, including halftime, the longest feed I got was approximately 30 seconds. Then the screen would freeze up, and after a couple of minutes of frozen screen it would dump me out. (I wasn’t sitting at the computer waiting — I had it running while I was doing other things, since it was kind of pointless to sit and stare at a dead screen.) Then I’d re-enter the system and start the whole process again. To get the screen moving again I’d have to get out of the system altogether and re-enter. And even that didn’t always work. (It did start working, for the most part, at about 75 minutes, running for up to five minutes without freezing.)

This happened when I accessed the system through both AOL and Internet Explorer, and on two different computers.

So what’s the deal here? I’ve accessed soccer games through several broadband systems over the past year or so: Setanta, UEFA.com (which outsources, but I can’t remember through who — ESPN maybe? — JumpTV… I’ve had minor, shortlived problems before, but nothing like this.

So I’d love to know: What’s the problem?

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Category: MLS News

Tags: MLS broadband, MLS News, MLSnet

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Comments  

• Ian |  April 25th, 2007 at 10:11 pm

  
  
  

  Actually, Laurie – for once, I think the problem might not just be MLSNet – I watched that very game myself, and it worked fine – all except Toronto’s offense that is … boosh … but seriously … yeah, it worked for me. I’m a macintosh nerd though, so it might be a PC issue.

  Posted from United States

  

• Martha |  April 26th, 2007 at 2:55 am

  
  
  

  Wait, a Mac actually successfully streamed something a PC couldn’t?! Holy crap — it’s snowing in hell right now (and I’m very encouraged about MLS’s streaming system.)

  Posted from United States

  

• Brian |  April 26th, 2007 at 3:02 am

  
  
  

  More than likely, if other streaming video usually works fine and you tried it on two different computers, it has nothing to do with your computer. Who is your ISP? Could have been just an temporary issue with it. Has this happened with MLSnet before?

  Posted from United States

  

• Laurie |  April 26th, 2007 at 12:42 pm

  
  
  

  This is the first game I’ve tried to watch live before. I did have the same problems trying to watch highlights a couple of weeks ago.

  Tried it On Demand this morning and it was working fine. I’m hoping this was temporary, because if this happens in an important Galaxy game, I’ll be impossibly pissed off.

  Oh, and btw, I figured out that we do get 27.5% of our games this way, compared to approx. 65% of Toronto’s games. How fair is that?

  Posted from United States

  

• Jeff Bull |  April 26th, 2007 at 3:15 pm

  
  
  

  Gotta back up the other comments, not least because I’m in love with these feeds. Haven’t had a hitch.

  Posted from United States

  

• Sam |  April 26th, 2007 at 3:32 pm

  
  
  

  Sorry Laurie, the MLSNet webmasters must hate you. It works for me.

  Posted from Canada

  

• Laurie |  April 26th, 2007 at 3:55 pm

  
  
  

  MLSnet hates me. They’ve implanted gremlins in my computer because of all of the (justifiably) nasty things I’ve said about them. That’s the only possible explanation.

  Posted from United States

  

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