

See All the 2006 MLS Games. Wait, No, Just Kidding
By: Laurie | February 27th, 2007Here we continue the exciting, ongoing saga of Laurie Trying to Watch 2006 Galaxy Games.
If you’ll remember back to right before Valentine’s Day, I recommended this service from MLSnet. Hey, $10 to watch every game from the 2006 season? Cheap entertainment. And I really assumed that it was only a matter of time till they got their technical difficulties fixed and I could actually watch the games. Am I a sucker or what?
So here’s the timeline:
Jan. 26: I order the service but can’t get the links to work
Feb. 7: I finally find time to call. After getting put on hold several times for no apparent reason, I reach somebody who discovers that MLSnet has never enabled the links that would allow anyone to watch the games. He says he’s sending a request up to Tech Support and it should be fixed “in a few hours.”
Feb. 13: Still no links. I follow up with an e-mail to Customer Service. No response.
Feb. 20: I call again, 4:00 p.m. and get a recording that says they’re closed and will reopen at 6:00a.m. PST. No word on what time they close.
Feb. 22: I call again, this time at 3:15. They’re closed.
Feb. 23: I call again at 1:58. Call five times, get a busy signal each time.
Feb 26: I call yet again. This time at 1:56. Apparently those two minutes make the difference, because I get through. The rep is amazed to discover that MLS has never enabled the links. He contacts his supervisor, who is also amazed. Together they forward something to Tech Support, and the rep says it will be fixed “within a few hours.” Whoa, deja vu.
Feb. 27. (Which would be today): Still no freakin’ links. I am starting to get pissed. I send another e-mail, this one containing the word “fraud.” (Do you think they’re scared? If I were them, I would be scared. Truly, would you want to piss me off?)
Seriously, though, I don’t care if it’s ten bucks. They take money to provide a service, they should provide the effing service or refund the money.
Okay, I’m done venting now.
But if you have connections to MLSnet? I want my games.
The end.
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